YOUR CONCIERGE
Thoughtfully curated services, tailored to your lifestyle.
AT YOUR SERVICE
General concierge assistance is complimentary from 8:30am to 5:00pm, Monday to Friday, excluding public holidays. Assistance outside of these hours is available by prior arrangement and incurs an additional fee. Third-party services and purchases are charged separately.
Getting Around
Assistance with arranging taxis, rideshare services and private car transfers.
Local Knowledge
General local area information, recommendations and assistance with bookings where possible.
Collections & Deliveries
Secure receipt and holding of approved collections and deliveries.
Clothing Care
Coordination of dry cleaning, ironing and alterations, including collection and delivery.
Home
Referrals to trusted home maintenance and trade service providers.
Lifestyle Connections
Trusted local providers for massage, pet walking, personal training, childcare and more.
ADDITIONAL SERVICES & PRICING
Additional personal requests, residence care and bespoke arrangements are available at the rates below. Applicable fees will be confirmed before proceeding.
ARRANGED FOR YOU BY CONCIERGE
Lifestyle arrangements & personal requests
$45 | 30 mins
HOME & AWAY
Care for your residence while you travel
Essential Residence Check
$75 | Per Visit
- — Visual residence inspection
- — Mail collection
- — Security check
- — Resident update (via email)
Elevated Residence Check
$120 | Per Visit
- — All Essential Check inclusions
- — Plant watering
- — Light dust & surface refresh
- — Additional residence preparation as agreed
RESIDENCE ASSISTANCE
Trusted Trades & Services | Quoted | Per Service
Sourcing, planning and coordination of trades, service providers and lifestyle requests for your residence, including weekly grocery shopping and butler services.
Examples include: TV installations · Art hanging · General handyman services · Electrical services
BESPOKE CONCIERGE
Our team can source and coordinate the following through trusted specialist providers, subject to availability. Service scope and fees will be confirmed before booking.
Home, Technology & Maintenance
Handyman, carpentry, electrical, plumbing, locksmith and air-conditioning services. TV installation, Wi-Fi and streaming setup, home theatre, smart-home, appliance installation, furniture assembly and art hanging.
Cleaning & Housekeeping
Regular housekeeping, deep and one-off cleans, windows, carpet and upholstery, oven and BBQ, pressure cleaning, laundry and ironing, pest control and waste removal.
Cars & Transport
Valet parking, vehicle collection and return, washing and detailing, servicing and maintenance, airport transfers, private drivers, car and luxury vehicle hire, private aviation and charter enquiries.
Food & Provisioning
Pantry and refrigerator stocking, fresh produce, premium meats and seafood, bakery and specialty foods, beverages, prepared meals, platters and celebration cakes.
Wine & Cellar
Wine sourcing, cellar replenishment and tailored recommendations through trusted specialists, plus private sommeliers for in-residence tastings and wine dinners.
Health, Beauty & Wellbeing
Massage, personal training, Pilates and yoga, physiotherapy and allied health, pharmacy delivery, hair, beauty and nail treatments, in residence or in The Mantaray's wellness spaces.
Entertaining, Bookings & Experiences
Restaurant reservations, private chefs, catering and waitstaff, florists, table styling, event hire, entertainers and photographers. Golf bookings, spa appointments, theatre and concert tickets, sporting events, private tours and exclusive dining experiences.
Travel, Guests & Absence
Supervised contractor access, private pool care, pre-arrival cleaning and provisioning, fresh linen and flowers, guest room preparation and residence reset after departure.
Personal Services
Dry cleaning, alterations and tailoring, shoe repairs, personal shopping, gift sourcing and wrapping, courier services, newspaper and magazine delivery, childcare, styling and photography.
Pets
Dog walking, pet sitting, grooming, veterinary appointments, transport, food delivery, boarding and daycare.
Marina & Waterfront
Boat and yacht charters, vessel provisioning, onboard catering, crew transport, vessel cleaning and detailing, and water sports experiences, coordinated with marina management.